By purchasing from Barbie Beauty Hair, you agree to the following terms and conditions. Please read carefully before placing your order.
⸻
ORDER PROCESSING
• All orders are processed within 3–7 business days (excluding weekends & holidays).
• Processing time does not include shipping time.
• Once your order is placed, it cannot be changed or canceled.
⸻
SHIPPING
• Barbie Beauty Hair is not responsible for lost, stolen, or delayed packages once shipped.
• Please ensure your shipping address is correct before placing your order.
• If a package is marked “delivered” by the carrier, we are unable to issue a refund or replacement.
⸻
ALL SALES FINAL
• ALL SALES ARE FINAL.
• No refunds, returns, or exchanges once an order has been placed.
• Due to the nature of hair products, we cannot accept returns for hygiene reasons.
⸻
PRODUCT CARE & QUALITY
• Our hair is 100% virgin hair and should be cared for properly.
• Barbie Beauty Hair is not responsible for damage caused by improper installation, coloring, cutting, or maintenance.
• We strongly recommend using a licensed professional stylist.
⸻
COLORING & CUSTOMIZATION
• Any hair that has been altered, colored, cut, or installed cannot be refunded or replaced.
• Results may vary when bleaching or coloring hair.
⸻
MARKETING & CONTENT
• By submitting photos or videos to Barbie Beauty Hair, you grant us permission to use your content for marketing and promotional purposes.
• No compensation is guaranteed unless agreed upon in writing.
⸻
COMMUNICATION
• Please allow 24–48 business hours for responses.
• Business hours may vary during holidays or promotions.
⸻
FRAUD & CHARGEBACKS
• Fraudulent chargebacks will result in immediate banning from future purchases.
• We reserve the right to refuse service to anyone suspected of fraud or abuse.
⸻
POLICY UPDATES
• Barbie Beauty Hair reserves the right to update or change these terms at any time without prior notice.